In the past I was really happy with the servicing of my old trailer at the Trailer Store. This time it was double the cost they expected- which is fine, the work had to be done. The labor cost most of the expense $255 out of $400. The problem was that my hitch wasn't properly attached to my truck, the closing mechanism wasnt turned into place, when I picked it up and drove it home. I really should have checked when they did it, but I just assumed they were doing it correctly. I am so lucky it didn't just pop off! Also they had redone the electrical connection but didn't screw it back together so the casing was just flopping around. I hope they did a better job with the things I can't see!
A few weeks ago I worked with a wonderful salesman on the purchase of a trailer. This trailer was lacking in beauty and had several issues that needed to be fixed; especially for the asking price. The salesman that we were working with was very quick to respond, send pictures, etc.
They will service any of your trailer needs
Unfortunately we had to walk away from the deal, and barely got a thank you. If you go to this trailer store please be prepared to buy all their inventory as is and pay exactly what is on the sticker. Very disappointed and more than likely I will not be back, nor refer anyone to this. The very sad part is we were warned of the exact same thing prior to us going there........
When it came to the negotiation process I was thoroughly disappointed in the fact that the manager would not budge off the asking price even a penny, and would also not even choose to fix the missing parts of the trailer (we came up with 8 different items that needed to be fixed). Customer Service is lacking in a big way when it comes to negotiation. I am aware that you just can't give things away, but at the same time I felt like they were not willing to do anything to help us at all. We were stuck with closing costs, sales tax, full purchase price, as well as all the repairs that the trailer needed.
Associats are helpful to your needs!
Brandon and his team at the trailer store are Top Notch. They are extremely knowledgeable d more than willing too help you with all your trailer needs. I recommend going to see these guys for your trailer needs
The Trailer Store is a US Car Repair based in Atkins, Arkansas. The Trailer Store is located at 3831 Happy Bend Rd, Atkins, AR 72823, USA.
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